FAQs

When was Support Telecom formed?

Incorporated in 2007, Support Telecom is part of the Mayflower Group of Companies, who have been providing telecoms solutions since 1987 to both UK businesses and throughout EMEA (Europe, Middle East, and Africa) and still, continue to do so today 

Like Mayflower, Support Telecom prides itself on building relationships and adding value to all its Partners and suppliers

Why would I switch to Support Telecom?

By moving your telephone line rental and calls to Support Telecom you immediately become a Business Partner 

When you refer other businesses to our Partner Programme, who subsequently become Business Partners you start to create a monthly residual income

This is based on a tried and tested referral model

 

Can you provide the same service as our current provider?

It is our aim to use the same telecoms infrastructure as you already have in place

We will endeavour to improve and deliver a better Customer Service experience than other telecom providers, with the added benefit of paying monthly residual income to all companies and individuals who decide to become active Partners

To find out exactly how this works, please see our video for a full explanation

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What is Crowdsharing?

You may have heard the term "Crowdfunding"? Well here at Support Telecom, we have coined our own phrase "Crowdsharing" as we share our profits with all our Partners

Read More or see our video below

What is Cashback on Calls?

Our  “cashbackoncalls” campaign is designed to create a monthly residual income by simply leveraging our Partners telephone bills. We are passionate about working with all our Partners and helping them to achieve financial independence through our Crowdsharing platform

Initially, the service was created to support charities, in fact, our local hospice, St. Lukes, in Basildon, Essex have been benefiting from this initiative for the past decade

Due to its success, we are now extending this opportunity to SME's (Small to Medium Enterprises) larger enterprise organisations, plus educational and health authorities throughout the UK

So, if you’d like to create an unlimited residual income, please talk to the person who invited you to look at our website, or simply call 0800 804 8800 for more details

To find out exactly how this works, please see our videos for a full explanation

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What is my Matrix?

Your Matrix shows people you have referred to Support Telecom, who have subsequently become either Referral or Business Partners

Plus, those referred by them who have also joined our Partner Programme, thus becoming part of your Matrix 

You receive commission five levels deep, on the value of all Business Partners's telephone bills

For more information, please watch the videos below


What's the difference between a Business and Referral Partner?

Business Partner Criteria:

  1. Be out of contract with your current telecommunications provider
  2. Your telephone bill must meet our qualification process
  3. Join our Partner Programme for a minimum term of 12 months, thereafter, one month rolling
  4. Refer your business contacts to the Partner Programme
  5. The rates you pay for line rental and call charges remain the same as your current provider (this is defined by analysis of your current telephone bill)

There are two ways forward; 

  1. The Business Partner referrers their business contacts directly to the programme 
  2. The person who referred them, their referrer, contacts them on their behalf

Note:

You may sign up as many Partners on your first level and simply show them how to duplicate your efforts on their first level (your second level) 

The earning potential is unlimited! 

Initially, we are offering the following services:

All Landlines; analogue/ISDN/SIP 
Call charges: local, national, international and no-geographical numbers (08/09 etc) 
Data connections: DSL, FTTC, FTTP, private circuits etc

Referral Partner Criteria

Referral Partner does exactly the same as a Business Partner without submitting a business telephone bill

For further details, please view our video

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Do I have to sell anything?

It’s more a case of introducing the concept to other businesses within your business community and explaining how our Partner Programme works

As new Business Partners join, this generates monthly commissions from the value of their telephone bills and the bills of the Partners they subsequently introduce 

Commissions are paid on all bills, up to 5 levels deep and you qualify as soon as you refer just one bill paying Business Partner

 

How are commissions calculated?

Commissions are calculated as a percentage of the Business Partners telephone bills on your Matrix

Please watch the video on the link below which explains how the Matrix works

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How often are commissions paid?

Commission is paid monthly in arrears directly into the bank account of your choice. You are responsible for any tax liabilities due on all commission payments. We strongly recommend that you take advice from a qualified accountant and/or solicitor for guidance in this area. 

In fact, your accountants and solicitors would make ideal Business Partners

 

What level of income can be achieved?

The amount of monthly commission that can be achieved simply depends on the number of Partners you and your Partners introduce to our Partner Programme

To find out exactly how this works, please see our video for a full explanation

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Is this sustainable?

With over 5.4 million small to medium sized enterprises currently operating in the UK, we believe our opportunity is definitely sustainable, especially as we intend to add new services in the future including mobile, data, gas, electricity and water, to name but a few

 

Is there a contract?

Yes, we offer an agreement, the initial term is 12 months, then monthly rolling thereafter

See our Partner Programme Agreements here:

Referral Partner Agreement
Business Partner Agreement

What if I am already in contract with my current provider?

No problem! 

If you are in contract with your current provider you can start as a Referral  Partner and simply give them notice until you are free to move your telephone traffic over to Support Telecom in the future

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Can private individuals join the programme?

Yes, if you do not have a business telephone bill, but would like to introduce your business contacts to our Partner Programme, you can simply become a Referral Partner 

Once your Business Partners start using our service and paying their bills, you start to receive monthly commissions

 

How long does all this take?

Once registered, it takes an average of 10 working days for Support Telecom to transfer your telephone traffic to our service

However, you may start referring new Partners immediately

All Partners have 24/7/365 access to our Partner Portal, which allows you to view your Partner Community, track their growth and see your commission payments

You may access our Portal Here

It's FREE to join